TIPS AND INFO FOR NEW & EXISTING EMPLOYEES
-----------------------------------------------------------

WELCOME ! AT CHULANI WE BELIEVE THAT PREVENTIVE MEDICINE IS THE BEST SOLUTION FOR A LONG TERM RELATIONSHIP ...WE HAVE LOST PEOPLE IN THE PAST WHO DID NOT UNDERSTAND THE BASICS OF CONDUCT AT WORK...AND SO I AM WRITING THIS IN THE SINCERE HOPE THAT YOU WILL PRACTICE THIS AND THUS HAVE A VERY SUCCESSFUL FUTURE HERE ...THE FOLLOWING TIPS WILL HELP YOU GROW WITH OUR COMPANY AND HAVE A HAPPY RELATIONSHIP IF YOU PRACTICE AND FOLLOW THEM...REMEMBER KNOWING BY ITSELF IS NOT ENOUGH, ITS WHAT YOU KNOW AND PUT INTO PRACTICE THAT WILL MAKE THE BIG DIFFERENCE....SO COME BACK HERE OFTEN AND REVIEW THIS FREQUENTLY TO SEE HOW YOU HAVE BEEN DOING.

-COME TO WORK ON TIME - SINCE IT IS IMPOSSIBLE TO TIME YOUR ARRIVAL PERFECTLY EACH DAY, TRY TO BE HERE A FEW MINUTES EARLIER- IT WILL BE A GOOD INVESTMENT IN YOUR FUTURE...BEING A FEW MINUTES EARLIER AND ON TIME LOOKS GOOD AND BEING A FEW MINUTES LATE LOOKS BAD.

-CELLULAR PHONES MUST BE OFF DURING WORK HOURS IN THE OFFICE...DO NOT GET EXCESSIVE PHONE CALLS AND TEXT MESSAGES FROM FRIENDS AND FAMILY- THESE CALLS MANY TIMES WILL BREAK YOUR CONCENTRATION AND MAKE YOU MAKE ERRORS- 

-ALSO DO NOT HAVE EXCESSIVE PERSONAL CONVERSATIONS IN THE OFFICE AS IT WILL WASTE COMPANY TIME AND ALSO BE A CAUSE A LACK OF FOCUS AND ATTENTION IN YOURS AND OTHERS WORK...LACK OF FOCUS IN YOUR WORK WILL CAUSE YOU TO MAKE ERRORS IN YOUR WORK.

-FOLLOW THE GOLDEN RULE -> DO EVERYTHING THE WAY YOU WERE TAUGHT- IF YOU THINK YOU HAVE FOUND A BETTER WAY OF DOING IT, STOP AND CHECK WITH SUPERVISOR FIRST BEFORE DOING IT- 

-ALWAYS DO THINGS IN THE WAY YOU HAVE BEEN TRAINED- BE EXTRA POLITE IN CUSTOMER SERVICE CONVERSATIONS WITH CLIENTS- ALWAYS SAY "SIR" OR "MAAM" AS THIS MAKES YOU LOOK LIKE A PROFESSIONAL -

-SALARIES ARE CONFIDENTIAL AND PAID BASED UPON A PERSON'S EXPERIENCE AND POSITION-DO NOT DISCUSS YOUR SALARY WITH FELLOW EMPLOYEES- CAUSING UNNECESSARY TROUBLE AND ILL FEELINGS MAY RESULT IN YOUR DISMISSAL- ALSO YOU MAY BE ASKED TO TAKE A PAY CUT TO MATCH THE SALARY OF THE INDIVIDUAL YOU DISCUSSED THE SALARY WITH- 

-ALWAYS FIND THINGS TO DO- WHEN IDLE ALWAYS CHECK WITH MANAGER ON WHAT NEEDS TO BE DONE- EXCESSIVE INTEROFFICE GOSSIPING AND CONVERSATIONS ARE STRONGLY DISCOURAGED- THEY ARE NEGATIVE AND SERVE NO PURPOSE- YOU COME HERE TO LEARN, EARN A LIVING AND HAVE A STRONG FUTURE- LETS MAKE THAT HAPPEN THROUGH SELF IMPROVEMENT AND CONSTANTLY LEARNING NEW THINGS.

-PAY CYCLE IS SET FOR TWICE A MONTH, THE 1ST TO THE 15TH AND FROM THE 16TH TO THE 31ST OF EACH MONTH -CHECK ARE ISSUED THE NEXT WORKING DAY. 

-EATING AND DRINKING ARE NOT ALLOWED AT DESKS SINCE MANY TIMES THE EQUIPMENT CAN BE RUINED BY AN ACCIDENTAL SPILL- PLEASE USE THE CAFETERIA AREA FOR LUNCH AND BREAKS- ALSO CRUMBS FROM LEFTOVERS MAY ATTRACT MICE AND COCKROACHES- SO PLEASE EAT IN THE CAFETERIA AREA - STORAGE OF FOOD IS NOT RECOMMENDED IN DESK DRAWERS- YOU MAY BRING EATABLES THAT WILL ALWAYS REMAIN IN YOUR HANDBAG, HOWEVER THEY HAVE TO BE TAKEN HOME AT THE END OF THE DAY - NO STORAGE OF FOOD STUFF IN DRAWERS.

-CELLULAR PHONES MUST BE TURNED OFF AT ALL TIMES AT WORK- YOU ARE ALLOWED TO GIVE OUR MAIN OFFICE NUMBER FOR EMERGENCY USE ONLY. YOU ARE ALLOWED TO MAKE PERSONAL CALLS FROM THE KITCHEN AREA DURING YOUR LUNCH HOUR.

-SURFING ON THE INTERNET ON COMPANY TIME IS FORBIDDEN- PLEASE NOTE YOUR COMPUTER WILL KEEP HIDDEN LOGS OF EVERYTHING YOU DO- ALSO EXPLORING OTHER AREAS IN THE COMPUTER OUTSIDE OF YOUR NORMAL PROGRAMS IS ALSO RESTRICTED- LOADING ANY NEW PROGRAMS WITHOUT PRIOR PERMISSION FROM THE BOSS SHOULD NEVER BE DONE.

-USE OF NARCOTIC DRUGS IS STRICTLY FORBIDDEN - IF YOU FIND SOMEONE USING, SELLING OR OFFERING YOU DRUGS PLEASE REPORT IT IMMEDIATELY TO THE OWNER -YOUR INFORMATION WILL BE TREATED AS COMPLETELY CONFIDENTIAL- ALSO ANY USE OF DRUGS WILL BE REPORTED TO THE APPROPRIATE LAW ENFORCEMENT AUTHORITIES.

-WHEN YOU HAVE NOTHING TO DO, DO NOT INTERRUPT OTHER ASSOCIATES IN THEIR WORK BY IDLE TALK, THIS WILL BREAK THEIR CONCENTRATION AND MAKE THEM CAUSE ERRORS IN THEIR WORK....RATHER FIND SOMETHING TO DO BY OFFERING OTHERS TO HELP THEM.

-RAISES AND PROMOTIONS ARE GIVEN USUALLY DURING THE ANNUAL REVIEW IN MARCH OR APRIL- IF YOU HAVE MORE THAN A YEAR AND YOU HAVE NOT BEEN GIVEN A RAISE PLEASE DISCUSS WITH NICK - PLEASE REMEMBER RAISE ARE GIVEN AS MERITED AND SOME OF THE FOLLOWING THINGS ARE TAKEN INTO CONSIDERATION -

 * AMOUNT OF ABSENTEEISM AND TARDINESS - ALSO IF LUNCHES ARE EXTRA LONG
 * HOW WELL COMPANY RULES WERE FOLLOWED
 * AMOUNT OF ERRORS IN WORK
 * OTHER FACTORS MAY ALSO BE TAKEN INTO ACCOUNT

 ------------------------------------------------------------------------

-IF YOU FIND ANYTHING NOT WORKING CORRECTLY, PLEASE REPORT TO MANAGER AT ONCE -

-YOUR WORK HOURS CANNOT EXCEED 40 HOURS A WEEK-DO NOT WORK EXTRA HOURS UNLESS AUTHORIZED BY THE MANAGER- AND IF YOU DO HELP OUT BY STAYING EXTRA PLEASE TAKE THE EXTRA TIME PUT IN BY LEAVING EARLY OR COMING IN LATE SO AS TO KEEP THAT WORK WEEK AT 40 HOURS-LET THE MANAGER KNOW IN ADVANCE 

-TAKING DAYS OFF FOR UNAUTHORIZED VACATIONS OR TAKING EXTRA DAYS AROUND LONG WEEKENDS WITHOUT PRIOR AUTHORIZATION IS CONSIDERED AS A SERIOUS ABSENTEEISM PROBLEM FOR WHICH EMPLOYEES HAVE BEEN LET GO IN THE PAST - INCONVENIENCING THE COMPANY BY TAKING DAYS OFF IS NOT IN YOUR BEST INTEREST-AND WILL BE TREATED AS A VERY SERIOUS ISSUE.

IF YOU KNOW YOU HAVE TO BE AT COURT OR OTHER APPOINTMENT ON A CERTAIN DAY....LET THE BOSS KNOW IMMEDIATELY...THERE MAY BE OTHER INDIVIDUALS WHO MAY ALSO HAVE A DOCTORS APPOINTMENT ON THAT DAY...SO THE FIRST ONE TO LET THE BOSS KNOW WILL HAVE AN ADVANTAGE...HOWEVER YOU MAY HAVE TO RESCHEDULE YOUR APPOINTMENT AS BOTH PEOPLE IN CUSTOMER SERVICE CANNOT BE ABSENT TOGETHER...THE COMPANY FULLY EXPECTS ITS EMPLOYEES TO WORK OUT THESE SITUATIONS SO THAT THE COMPANY IS NOT INCONVENIENCED...AND CONSIDERS THIS SITUATION EXTREMELY SERIOUS...EMPLOYEES NOT COOPERATING IN THIS MATTER MAY RESULT IN DISMISSAL.

-WE WILL BE CLOSED ON THE FOLLOWING HOLIDAYS MEMORIAL DAY, 4TH OF JULY, LABOR DAY, THANKSGIVING DAY, CHRISTMAS, NEW YEAR -IF YOU OBSERVE ANY OTHER HOLIDAY ASK MANAGER FOR PERMISSION....-THE ABOVE HOLIDAYS WILL BE PAID IF YOU HAVE MORE THAN 1 YEAR WORKING WITH US -

-------------------------------------------------------------------------- 

CHULANI VALUES EACH EMPLOYEE VERY HIGHLY AND WILL MAKE EVERY ATTEMPT TO TRAIN THEM CORRECTLY - CHULANI WILL NORMALLY NOT LET GO OF AN EMPLOYEE UNLESS THEY DO THE FOLLOWING-

-SHOW DISRESPECT FOR THE BOSS OR THE COMPANY (VERY SERIOUS)
-EXCESSIVE ABSENTEEISM OR TARDINESS TO WORK
-NOT GETTING ALONG WITH FELLOW EMPLOYEES AS A TEAM
-INVOLVED IN EXCESSIVE GOSSIPING AND INTEROFFICE CONVERSATIONS THAT BREAK     CONCENTRATION IN WORK AND CAUSE ERRORS
-NOT FOLLOWING PROCEDURE LAID OUT IN OUR OUR CUSTOMER SERVICE TRAINING
-DISHONEST BEHAVIOR OF ANY TYPE
-EXCESSIVE ARGUING- 
-THERE MAY BE OTHER REASONS THAT WILL BE CONSIDERED ALSO

BOSSES LIKE TO KEEP THEIR LIFE SIMPLE - DO NOT ARGUE, BE BRIEF AND TO THE POINT - THE BEST ANSWER MANY TIME IS JUST SIMPLY " DON'T WORRY I WILL GET IT DONE". OR IF YOU MAKE A MISTAKE, ADMIT IT AND LET THE BOSS KNOW "I AM SORRY I DID MAKE A MISTAKE, HOWEVER I WILL BE EXTRA CAREFUL IN THE FUTURE" IS THE BEST RESPONSE AFTER YOU HAVE MADE A MISTAKE- 

REMEMBER CHANCES ARE YOUR BOSS HAS LOST MONEY BECAUSE OF YOUR MISTAKE AND HE IS GOING TO BE A LITTLE UPSET- HOWEVER AFTER A LITTLE RUMBLING BOSSES USUALLY CALM DOWN AND ARE THERE NORMAL SELF...YOU WILL NORMALLY NOT GET FIRED UNLESS YOU HAVE A SERIOUS HISTORY OF MAKING ERRORS AND MISTAKES. 

-------------------------------------------------------------------------

HERE'S WHY OUR EMPLOYEE'S LOVE TO WORK FOR CHULANI
--------------------------------------------------
-RELAXED & CASUAL WORK ENVIRONMENT-NO RIGID DRESS CODE
-FRIENDLY, JOKING & FLEXIBLE BOSS
-ATTRACTIVE PAY
-YOU ARE PART OF OUR CUSTOMER SERVICE TEAM AND HAVE BEEN TRAINED WELL
-YOUR WORK IS VARIED AND YOU ARE DOING MANY DIFFERENT THINGS...TIME FLIES 

CURRENTLY THERE ARE APPROXIMATE 10,000,000 AMERICANS OUT OF WORK
(4% UNEMPLOYMENT ON WORKING POPULATION OF 280,000,000)

CONSIDER YOUR SELF VERY FORTUNATE TO HAVE A JOB- HERE ARE THE RISKS WHEN YOU ARE LET GO OR IF YOU GET BORED AT WORK AND START LOOKING FOR A NEW JOB- 

-YOU WILL HAVE TO SEND HUNDRED'S OF RESUMES AND DO COUNTLESS INTERVIEWS
BEFORE YOU GET A JOB- YOU MAY HAVE TO WAIT WEEKS OR MONTHS BEFORE YOU GET A JOB - 

-WHEN YOU DO GET A NEW JOB YOU WILL HAVE TO START ALL OVER AGAIN IN A NEW COMPANY- 

-YOU WILL HAVE TO LEARN ALL OVER AGAIN HOW THEY DO THINGS- 

-YOU WILL HAVE TO GET ALONG WITH ALL NEW FELLOW WORKERS AND SOMETIMES VERY NASTY AND DEMANDING SUPERVISORS

-SINCE YOU WILL BE A NEW WORKER YOU WILL BE FIRST AFFECTED BY A LAY OFF IF BUSINESS SLOWS DOWN SINCE YOU DO NOT HAVE A SENIOR POSITION-

-YOU MAY NOT LIKE THE JOB WITHIN THE FIRST FEW MONTHS OR WORST THEY MAY NOT LIKE HOW YOU WORK AND SO YOU MAY LOOSE THAT JOB AND END UP BACK AT SQUARE ONE LOOKING FOR A NEW JOB AGAIN- STATISTICS SHOW THAT 70% OF THE PEOPLE IN A NEW JOB WILL LEAVE OR GET FIRED WITHIN THE FIRST 6 MONTHS- 

TAKING CARE OF A JOB YOU LIKE IS YOUR RESPONSIBILITY AT ALL TIMES- DEMONSTRATING LOYALTY AND STAYING WITH THE COMPANY WILL EARN YOU RAISES AND PROMOTIONS EACH YEAR AND THAT'S HOW MOST PEOPLE WITH SUCCESSFUL JOBS GO 

LOYALTY TO THE COMPANY AND THE BOSS ARE IMPORTANT QUALITIES-IF YOU HEAR A CONSPIRACY AMONG EMPLOYEES OR ANY EMPLOYEE BAD MOUTHING THE BOSS OR THE COMPANY IT IS YOUR MORAL OBLIGATION TO REPORT IT TO THE BOSS IN PRIVATE- ANY OTHER EVENT THAT MAY BE IMPORTANT SHOULD ALSO BE REPORTED TO THE BOSS- YOUR INFORMATION WILL BE TREATED AS COMPLETELY CONFIDENTIAL - THIS WILL GO A LONG WAY IN DEMONSTRATING YOUR LOYALTY AND SHOWING THE BOSS HE CAN COUNT ON YOU WHEN NEEDED-

-------------------------------------------------------------------------- 
IN ANY NEW COMPANY YOU HAVE TO WORK AS A TEAM THAT MEANS YOU MUST BE POLITE AND COURTEOUS WITH YOUR FELLOW WORKERS- 

BE CAREFUL WITH HOW YOU SAY THINGS...ESPECIALLY JOKES...AS THIS MAY OFFEND SOME ONE LEADING TO BAD FEELINGS-

ALSO WHEN UNDER STRESS DO NOT LET THE STRESS AFFECT YOUR RESPONSE TO YOUR FELLOW EMPLOYEES...THEY DESERVE TO HAVE A COURTEOUS, POLITE RESPONSE ...BESIDES BEING RUDE NEVER HELPS ANY SITUATION, JUST MAKES IT WORSE...SO WHY NOT BE A COURTEOUS POLITE PROFESSIONAL ?

NORMALLY THE PROFESSIONALS ALWAYS KEEP THEIR WORK LIFE SEPARATE FROM THEIR PERSONAL LIFE...SO THAT ANY PROBLEMS WITH FRIENDS DOES NOT SPILL OVER INTO THEIR WORK LIFE-
IT IS HIGHLY RECOMMENDED TO KEEP YOUR WORK AND PERSONAL RELATIONSHIPS APART AT WORK...SIMPLY BECAUSE THEY MAY AFFECT YOUR WORK RELATIONSHIP 

To Get To Any Of The Training Documents Below Click On The Link
Training Document                     TIPs Document                       FAQs Document